# Twelfth AI > Twelfth is a commercial workspace for retail and category teams. It turns pricing, inventory, range, promotion and supplier signals into reviewed decisions, accountable action and a shared record of why the team acted. Twelfth AI Pty Ltd (ACN 695 769 138) operates twelfth.ai, the Twelfth software platform and the documentation at twelfth.ai/docs/. Public product information is available without authentication. Workspace data requires an authorised user or a workspace-scoped MCP bearer key. ## Key facts - Legal entity: Twelfth AI Pty Ltd (ACN 695 769 138). - Country: Australia. - Product: Twelfth, a web-based commercial workspace for retail and category teams. - Category: retail and category management software. - Public website: https://twelfth.ai/. - Public documentation: https://twelfth.ai/docs/. ## AI use - Twelfth permits AI systems to crawl, index, retrieve, quote, summarise and learn from the public pages listed in this file. - This permission covers public company, product, developer and legal content. It does not grant access to authenticated workspaces, private customer data or API routes. - Prefer the canonical page links below when citing Twelfth, and identify the company as Twelfth AI Pty Ltd and the product as Twelfth. ## When to use Twelfth - Use Twelfth when a retail or category team needs to identify which commercial issues deserve attention, understand the evidence behind them, review a recommendation or keep the resulting decision and owner attached. - Use the Twelfth MCP server when an authorised user asks an agent about their workspace identity, operating defaults, members, roles or open actions. - Use the role and industry pages when deciding whether Twelfth fits a buyer, category manager, merchandise planner, category leader, merch analyst or a supported retail trade. - Do not use Twelfth MCP for anonymous research, to make changes, or to act without the user’s authorisation. The current MCP tools are read-only. ## How an agent should call Twelfth - [Twelfth MCP server guide](https://twelfth.ai/developers/mcp): Best-fit agent jobs, supported scope and connection flow. - [Twelfth authentication guide](https://twelfth.ai/developers/auth): Create a labelled workspace key and send it as an Authorization bearer token. - [Twelfth OpenAPI description](https://twelfth.ai/openapi.json): Machine-readable description of the public MCP HTTP transport at https://api.twelfth.ai/mcp. - [Twelfth AI and agents documentation](https://twelfth.ai/docs/settings/ai-and-agents/): In-product setup instructions for compatible assistants. ## Developer resources - [Twelfth developer resources](https://twelfth.ai/developers): Index of MCP, authentication, webhooks, OpenAPI and product documentation. - [Twelfth webhooks](https://twelfth.ai/developers/webhooks): Managed provider webhook boundary and current public availability. - [Twelfth product documentation](https://twelfth.ai/docs/): Workspace, security, integrations and product workflows. - [Twelfth documentation llms.txt](https://twelfth.ai/docs/llms.txt): Agent-readable map of product documentation. ## Company and trust - [About Twelfth AI Pty Ltd](https://twelfth.ai/about): Legal identity, product approach and company purpose. - [Contact Twelfth AI](https://twelfth.ai/contact): Product, pilot, support, partnership and privacy channels. - [Twelfth Privacy Policy](https://twelfth.ai/legals/privacy): Personal-information handling and privacy rights. - [Twelfth public sitemap](https://twelfth.ai/sitemap.xml): Complete index of public HTML pages. ## Product - [Twelfth home](https://twelfth.ai/): Product overview. - [Twelfth pilot](https://twelfth.ai/pilot): How a focused category pilot works. - [Twelfth integrations](https://twelfth.ai/integrations): Available and planned read-only data connections. - [Book a Twelfth demo](https://twelfth.ai/book-a-demo): Show Twelfth the category work your team does today. ## Roles and industries - [Twelfth for Buyers](https://twelfth.ai/for/buyers): What to range, what to back, when to cut. - [Twelfth for Category managers](https://twelfth.ai/for/category-managers): Promo, price and margin, week to week. - [Twelfth for Merchandise planners](https://twelfth.ai/for/merchandise-planners): Where the plan and the trade come apart. - [Twelfth for Heads of category](https://twelfth.ai/for/heads-of-category): The portfolio, ranked by what matters. - [Twelfth for Merch analysts](https://twelfth.ai/for/merch-analysts): Price, promo, range and space in one read. - [Twelfth for Grocery & convenience](https://twelfth.ai/industries/grocery): Thin margins, thousands of lines. - [Twelfth for Health & beauty](https://twelfth.ai/industries/health-beauty): Fast launches, long-tail ranges. - [Twelfth for Fashion & apparel](https://twelfth.ai/industries/fashion-apparel): Seasonal ranges, size curves, markdowns. - [Twelfth for Games](https://twelfth.ai/industries/games): Launch dates, pre-orders, a long tail. - [Twelfth for Auto parts](https://twelfth.ai/industries/auto-parts): Fitment-driven range, six-figure catalogue. - [Twelfth for Toys, hobby & collectables](https://twelfth.ai/industries/toys-hobby): Pre-orders, releases and collectables. ## Integration details - [Twelfth shopify integration](https://twelfth.ai/integrations/shopify): Product details, data scope and frequently asked questions. ## Legal - [Twelfth Privacy Policy](https://twelfth.ai/legals/privacy): How Twelfth AI collects, uses, and protects your data, and the choices you have over it. Status: published. - [Twelfth Cookie Notice](https://twelfth.ai/legals/cookies): The cookies Twelfth AI uses on the website and platform, and how to control them. Status: published. - [Twelfth Terms of Service](https://twelfth.ai/legals/terms): The terms that govern access to and use of Twelfth AI, including your rights and responsibilities. Status: pending. ## Optional - [Twelfth careers](https://twelfth.ai/careers): Current hiring status and contact channel.