twelfth · Glossary · Working in twelfth
Decision record
In twelfth, a decision record is the permanent, timestamped entry made when a decision is committed, holding what was committed and what was recommended.
What it means for retail and category teams
Most retail teams can say what a price or an order ended up being; far fewer can say who decided, when, what the alternative was and why. A decision record captures that at the moment of commitment. Holding both the committed figure and the recommended one is the point: over time it shows where human judgement consistently departed from the model, and in which direction.
Why it matters
A decision record is the audit trail for commercial policy. It gives accountability (who committed what, and when), learning (where recommendations were consistently adjusted, so guardrails and models can be tuned) and continuity (a new team member can read how the team decides).
Illustrative example
The business and figures are illustrative, not customer data
Over a season, the team sees a pattern: buyers adjusted a set of recommendations, and those lines needed fewer markdowns. That record gives them evidence for improving the next seasonal forecast.
In twelfth
twelfth keeps every recorded decision in the Decisions log, a timeline that can be searched by title, product, SKU or supplier and exported. Entries are read-only: history cannot be edited, only added to.
Related terms
Related on twelfth.ai
- twelfth for heads of category
One ranked view across every category, with the decisions and reasoning captured — built for leaders accountable for a whole portfolio.