Ask twelfth in Slack.
Mention @twelfth in a channel thread, or message it directly, and get an answer from your workspace's sales, stock, supplier and pricing data, right where the team is talking.
- Your access appliesEach person gets the answer their own twelfth membership allows.
- Private when neededA direct message keeps a question between you and twelfth.
- Never trains modelstwelfth does not use Slack data to train AI models.
From a question in a thread to a shared answer.
twelfth answers where the team is already talking, from the same workspace data and access rules as the app.
- Install
An admin adds twelfth to Slack.
A twelfth owner or admin approves the install once, then invites twelfth to the channels it should answer in.
- Ask
Mention @twelfth in a thread.
It reacts while it works and answers in the thread. Follow-ups in the same thread need no mention.
- Keep
Save the answers worth keeping.
React ๐ or ๐ on an answer to save it to the channel canvas, or open the full conversation in twelfth.
What twelfth does in Slack.
Everything it does happens in a conversation someone started with it, or in a channel it was added to.
- Channel threads
- Answers when mentioned in public and private channels it has been added to, and follows up in the same thread.
- Direct messages
- A private conversation with twelfth. The agent view in Slack's AI app panel needs a paid Slack plan; direct messages work on every plan.
- Channel canvas
- Reads the channel's canvas as background for its answers, and saves an answer there when someone reacts ๐ or ๐.
- Slash command
- /twelfth help explains how to ask, privately to the person who typed it.
Your Slack data stays yours.
twelfth reads the conversations it is part of, answers inside your existing access, and never uses Slack data to train AI models.
Read the privacy policy- ACCESS RECEIPT
- TWELFTH FOR SLACK
- Only where it is added
- twelfth reads messages in conversations it is part of, never the whole workspace.
- Matched by work email
- A person's Slack email must match their twelfth membership before twelfth answers with workspace data.
- Encrypted credentials
- The Slack token is encrypted at rest and never shown to anyone.
- Removable any time
- Disconnect in twelfth or remove the app in Slack, and twelfth stops reading and posting.
- INSTALLED BY
- WORKSPACE ADMIN
Questions before you install.
- Do I need a twelfth account?
- Yes. The Slack app connects a Slack workspace to an existing twelfth workspace. If your team does not use twelfth yet, book a demo at twelfth.ai/book-a-demo.
- Who can install it?
- A twelfth owner or admin. Add to Slack signs you in to twelfth and opens Slack's approval screen. Your Slack workspace may also require a Slack admin to approve new apps.
- Which Slack plans does it work on?
- Channel mentions, direct messages and /twelfth work on every Slack plan, including free. The agent view in Slack's AI app panel needs a paid Slack plan.
- Can the answers be wrong?
- twelfth uses large language models to write its answers, and AI-generated answers can contain mistakes. Check important figures against your source data before acting on them.
- How do I remove it?
- Choose Disconnect under Settings โ Comms & chat โ Slack in twelfth, which also revokes the app's Slack token, or remove the app from your Slack workspace's app settings.
- Where do I get help?
- The Slack guide covers setup and use. For anything else, contact us through twelfth.ai/contact. The privacy policy at twelfth.ai/legals/privacy explains how we handle data.
Work with twelfth
Ask twelfth where the team already talks.
A twelfth owner or admin adds the app to your Slack workspace in one approval.
Slack on desktop, web and mobile ยท A twelfth workspace is required
