Suppliers

Suppliers live in one place: Settings → Suppliers. It is both halves of the relationship, not a settings form.

The list is where you read how a supplier is performing: units and GP over the last year and the last four weeks, the lead time in force, and how much of their range declares one. That is what you open to decide who to call. Selecting a supplier opens their profile — where you correct what twelfth believes: the lead-time override, the website, and the notes your team keeps.

Display (beside the search box) chooses which columns the list shows. It opens on the two a buyer scans for — lead time and SKUs — with units, GP and declared coverage a tick away. The choice is remembered on this browser, for this table only, and is yours alone: it does not change what anyone else sees.

You see your own lines

Supplier figures are scoped to your remit, the same way work items are. Several buyers often share a supplier, each owning different categories under it — so the units, GP and SKU count you see cover your lines under that supplier, not the whole relationship. An owner or admin, who can see every remit, sees the whole thing.

The page says which reading you are getting, so a partial rollup is never mistaken for the total.

What twelfth measures, and what it can’t

• Sales — units over 12 months and 4 weeks, GP%, and how many SKUs you range from them.
• Reliability — the lead time in force, the share of the range that declares one, and typical case pack.

Four things are deliberately shown as not measured, with the reason:

• Lead time (actual), delivery slip and fill rate need receipt history — a purchase order differenced against what actually turned up. Purchase orders are logged on delivery rather than placement, so there is no order date to measure against and no received quantity to compare with the ordered one.
• Trade spend is not captured anywhere in the warehouse. The pipeline emits the column as an explicit NULL so the gap stays visible rather than being faked.

Supplier-level annual revenue is not carried either. It arrives from Retail Express at supplier grain with no category breakdown, so it cannot be shown per buyer without inventing the split — and every other number here is built from SKU-level facts that attribute cleanly.

A number twelfth does not have is shown as an em dash, never as zero. A supplier with no data must not read as a supplier doing no business.

Why lead times live here

Purchase orders are usually logged when stock arrives, not when the order was placed — so the system’s derived lead time looks like a day or two even when reality is weeks. Twelfth doesn’t guess: pricing and purchase-order recommendations assume a 7-day lead time unless a supplier carries a manual override recorded here. Setting the override is what tells twelfth the truth about that supplier.

Supplier profile

Select a supplier to open their profile:

• Lead time override — the real order-to-delivery time in days. Leave empty to keep the 7-day default. Overrides always carry a source marker so a lead time is never a bare, unexplained number.
• Website and email response time — reference details for the buying team. Twelfth checks likely website domains for a live page whose title and description match the supplier, then autosaves the strongest match. A bare domain like acme.com is still fine when correcting it manually.
• Notes — an append-only stream of what the team learns over time (MOQs, seasonal closures, contacts). Notes accrete rather than overwrite, so the supplier’s context builds up; future sources can add extracted notes alongside handwritten ones.

Activity

The profile also shows how the supplier’s products move through your decision pipeline:

• Work items naming their products over the last 30, 60, and 90 days (and older), split by type (purchase orders, price changes, transfers) and status (open, dismissed, decided).
• How their recommendation lines were decided: followed versus overridden, with the recorded override reasons.

This replaces the supplier spreadsheet: one place to check lead times before ordering and to see whether a supplier’s recommendations keep getting overridden.

Use the Settings tab to show or hide supplier website icons before supplier names. This is a personal preference and does not change the view for other people in the workspace, as is the Display column choice above.