Preferences
Preferences
Preferences
Open Settings → Preferences to adjust how Twelfth works for you. These settings are personal and do not change the workspace for anyone else.
General
| Control | Options | What it changes |
|---|---|---|
| First day of the week | Monday, Sunday | Routines, weekly planning, and date pickers. |
| Display names | Full name, First name | How people are named throughout your workspace views. |
Interface
| Control | What it changes |
|---|---|
| Dark mode | Uses a darker appearance across Twelfth. Turn it off for the light appearance. |
| Compact density | Fits more decisions and signals into each view by reducing spacing. |
| Underline links | Always underlines links in text content. |
| Use pointer cursors | Uses a pointer cursor when you hover over interactive elements. |
| Product images | Show images inside expanded catalogue rows (the default), or inline beside every product. The Products toolbar’s Images menu changes the same saved preference. |
| Product thumbnail size | Small, medium (the default) or large. Images load lazily as resized thumbnails; missing images show a placeholder. Images appear when the connected product feed publishes an image URL. |
| Tidy shouted names | Reads ALL-CAPS product, supplier and category names back in title case (“TOY COOEE POGO STICK” becomes “Toy Cooee Pogo Stick”). Only what you see changes: copies, exports, filters and searches keep the spelling your source system stored. |
Pricing
How a competitor comparison reads on the Tracked set. The two settings are independent, and each one only sets where the page opens. The Prices control on the toolbar changes it for the page you are on, and that choice rides in the address so a reload or a shared link keeps it.
| Control | Options | What it changes |
|---|---|---|
| Price comparisons show | Price, Gap, Index | What a comparison against a competitor prints. Price is their price, the figure you quote and negotiate. Gap is their price minus yours, in dollars. An index is your price ÷ theirs × 100, where 100 is parity and above 100 means you are priced above them, so a column of them is comparable down its whole length whatever the articles cost. The arrow and colour are the same in all three. |
| Price comparisons read | Last seen, 4 wk, 8 wk, 12 wk | Which days the comparison covers. Last seen is the most recent price actually observed for each listing, so it reflects a rival who corrected their price yesterday; it is the latest observation rather than a live lookup, so on a weekly-collected retailer it can be a few days old. A week count averages the observed daily prices over that period, which is the fairer read of where a competitor sits because one observation can be a promotion, a listing error or a stale scrape. |
You can also ask the assistant for either of these in plain words (“show prices on the last price seen”); it proposes the change and you confirm it.
AI assistant
Tune how Twelfth’s own assistant answers you.
| Control | Options | What it changes |
|---|---|---|
| Default model | Auto (Twelfth recommended), or a specific model | Which model answers your questions. Auto lets Twelfth pick the best available model for you. |
| Thinking intensity | Instant, Balanced, Thorough, Auto | How much the assistant reasons before answering — faster replies versus more careful ones. |
| Tone | Standard, Straight shooter, Executive brief, Coach, Analyst, Friendly, Formal; for fun: Sassy, Aussie mate, Race caller, Quest master, Whimsy, Medieval | How the assistant words its answers, everywhere you chat with it (the app, Excel, Slack, Teams, Google Chat). Open it to compare each voice’s portrait and answer to the same question. Your chosen portrait also appears in the app’s AI chat. Only the wording changes: figures, sources, tables and anything drafted for a supplier stay the same. You can also ask in chat (“keep it shorter”, “be less formal”) and Twelfth will propose a tone. |
Related
- AI and agents: the workspace’s AI and server connections, and which chat the Ask menus open
- Use the Tracked set: where the pricing preferences above take effect
Changes save as you make them. If you use more than one workspace, the same personal preferences follow your account.