Google file sharing and access
Google file sharing and access
Start from the feature you want to use: Calendars, Targets, Artefacts
or Destinations. Copy the Twelfth reader address shown in that setup.
Share the file
- Open the file in Google and choose Share.
- Add the reader address shown by Twelfth. Choose Viewer for reading, or
Editor for a template or spreadsheet destination. - Return to Twelfth and pick the file or paste its link. Twelfth checks the
file and who in the workspace owns or shared it before you confirm.
An active member with a verified email must be able to vouch for the file as
its owner or the person who shared it with Twelfth. Matching your company email
domain or knowing the link is not enough.
For a new file whose owner or sharer belongs to several Twelfth workspaces,
ask a colleague who belongs only to the intended workspace to share it. Once
that file is bound to the workspace, a member of several workspaces can keep
using it there.
Viewer or Editor?
| What you want to do | Share as |
|---|---|
| Read a calendar tab, target source or context document | Viewer |
| Ask Twelfth to create a calendar or target template tab | Editor |
| Deliver decision rows to a spreadsheet | Editor |
Google access and Twelfth permissions are separate. For example, calendar
linking requires a Twelfth owner or admin, while a remit owner can link a
context document within their remit. An Editor share alone does not grant
someone a Twelfth admin role.
One file, one workspace
Twelfth binds each shared Google file to one workspace. That same file can
serve different uses within the workspace, but it cannot be linked or read
through these flows in another workspace.
Unlinking does not remove the binding. To use the contents elsewhere, make a
separate copy in Google and share that copy for the other workspace. Files
previously linked across multiple workspaces can be refused until their
ownership is resolved; use a separate copy or contact Twelfth.
Files in a Google shared drive have no individual owner, so Google must be
able to identify an eligible person who shared the file. If Twelfth cannot
confirm ownership or sharing, it refuses the file rather than guessing.
If a file does not appear or cannot be used
| Symptom | What to check |
|---|---|
| The file is missing from the picker | Confirm the reader address, then return to Twelfth or use the recheck control. Paste the link if needed. |
| Viewer access is refused for a destination | Change the share to Editor and choose Check again. Destinations write rows. |
| Twelfth cannot confirm the workspace | Ask an active, verified member of the intended workspace to share it. For a new file, use a member who belongs only to that workspace. |
| The file cannot be used in this workspace | It may already belong to another workspace. Share a separate copy. |
| A previously linked file stops working | Check whether the share was removed, the file deleted, or the eligible owner or sharer lost workspace access. Restore access and recheck. |
Access is checked again on reads and writes. For context documents, losing
access clears the stored text snapshot. Removing a Twelfth link does not delete
the original file in Google.